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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robyn

September 4, 2024

5  out of  5
rating by Robyn
"A friend specifically recommended Jenelle @ this office. She is awesome. Super helpful, listens, and didn't try to over insure me."
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tess howard

August 25, 2024

1  out of  5
rating by tess howard
"Switched from USAA to State Farm, and the process was absolutely seamless. I had the pleasure of working with Ilya who was efficient, professional, and so kind throughout the process. He was able to offer me numerous discounts and worked to get me the best deal he could. Super grateful for such a pleasant experience, I should have switched sooner! ***I am coming back to edit this, it’s been about 3 weeks*** After getting me this great new deal on insurance and being extremely pushy about me leaving a good review, I paid my first monthly bill and afterwards was informed that their underwriters “have to change some stuff” and they now want to completely change my premium and are expecting a ridiculous amount of money from me!? Why this wasn’t discussed or established from the beginning is confusing, shocking and beyond frustrating. It is shady as hell to do this to someone, be weirdly pushy about them leaving a good review and then pull a 180 on them 3 weeks later. As a mother of 2 young children who works full time in the demanding field of community mental health, I do not have the time or energy for this kind of stress and inconvenience. I’d shop elsewhere."
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Prince Umaan

August 22, 2024

5  out of  5
rating by Prince Umaan
"Ilya provided a thorough explanation and fair pices!"
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cait smith

August 16, 2024

5  out of  5
rating by cait smith
"Stellar communication!! Thank you Ilya!"
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April Taylor

August 15, 2024

5  out of  5
rating by April Taylor
"Ilya was the most helpful and informative insurance agent I’ve ever worked with and I’m 57 years old so that’s ALOT of agents. He is an asset to his company and the insured public!"
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Parris Donald

August 8, 2024

5  out of  5
rating by Parris Donald
"Ilya was helpful in helping me in getting me get insurance. Great appreciate all the help and explaining everything to me."
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Leslyn Keith

August 2, 2024

5  out of  5
rating by Leslyn Keith
"Ilya quickly got us a quote that had better coverage at a lower price!"
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Aaron Jones

July 29, 2024

5  out of  5
rating by Aaron Jones
"Ilya was incredible! I have a lot going on in my life, and he was persistent, without being pushy. I appreciated that professionalism. Ilya was very transparent, honest, and professional. I look forward to working with y'all in the future....but hopefully not too much ;)"
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Matthew Wilkinson

July 26, 2024

5  out of  5
rating by Matthew Wilkinson
"Ilya was a pleasure to work with and was very thorough. We switched from progressive and got a better price and better coverage. Highly recommend this agent"
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Jeannie Hinkley

July 2, 2024

5  out of  5
rating by Jeannie Hinkley
"Ilya was really great in helping us with our Insurance needs and very knowledgeable as well. Thank you for following through with everything!"
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Steven Mueller

June 20, 2024

5  out of  5
rating by Steven Mueller
"After receiving very little help from State Farm national claims and being handed around to nine different adjusters since filing last January I decided to get our local State Farm office involved. A great decision. Janelle demonstrated terrific customer service by getting the right people to return my calls and working tirelessly to get the process started. She's a true professional who understood my frustration and answered my concerns. Thank you so much for all your help."
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Juliet Revenko

May 30, 2024

5  out of  5
rating by Juliet Revenko
"Was helped by Ilya Ostapenko! Super patient and super kind! Thank you very much! 😁"
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Chad Norton

May 29, 2024

5  out of  5
rating by Chad Norton
"Refreshingly competent, thorough and professional. Would recommend!"
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jean eames

May 15, 2024

5  out of  5
rating by jean eames
"Ilya was very professional. Answer our calls promptly, explained in detail each covera, he also reviewed our present policies with another insurance company Ilya explained his quote compared it to our existing policies. I recommend Ilya and Becerra STATE FARMS wholeheartedly."
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Anita White

May 3, 2024

5  out of  5
rating by Anita White
"We were extremely pleased with the quality of professionalism and courtesy we received when working with Bruno Becerra and specifically Ilya Ostapenko. They exceeded our expectations!"
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Miguel Hurtado

April 26, 2024

5  out of  5
rating by Miguel Hurtado
"Excelente servicio de bruno becerra me explico todo muy claramente en mi idioma 100% recomendado 👌"
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Niki Whitaker

April 18, 2024

5  out of  5
rating by Niki Whitaker
"U know I have found a similar lil lower insurance but with the amazing service my mom and I get from Jenelle at State Farm I refuse to go anywhere else, i literally tell everyone she is my bestie. She goes the extra mile and communicates with me about everything I love her and that’s the truth"
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Robin

April 12, 2024

5  out of  5
rating by Robin
"Once I explained what I needed they gave me best insurance I ever got so to me 5 star is right"
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Rozitha Salim

April 5, 2024

5  out of  5
rating by Rozitha Salim
"Great service, very efficient, respectful and had all things covered less than 25 min over the phone. Thank you Ilya for your patience and for the back and forth communication."
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Mikola Iltsouk

April 3, 2024

5  out of  5
rating by Mikola Iltsouk
"Definitely would recommend this office,I got best price and you can get service in Russian language as well."
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Mary Jenny-Saltmarsh

April 1, 2024

5  out of  5
rating by Mary Jenny-Saltmarsh
"Ilya was so helpful! I was able to save when and where I most needed! Thank you so much!!"
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heather doughty

March 13, 2024

5  out of  5
rating by heather doughty
"Our agent that helped set up our life insurance policies is THE BEST!!! Never expected to have such a good experience in unknown territory. Many many thanks!"
We responded:
"We all love servicing your insurance accounts and talking with you, Heather! Call us any time! Thanks for your business. "
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Ilya Panasevich

March 12, 2024

5  out of  5
rating by Ilya Panasevich
"Very friendly and helpful customer service by Jenelle and Ilya. Answered all our questions and provided help when there were issues."
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Lois Zioybas

March 11, 2024

5  out of  5
rating by Lois Zioybas
"The Agents, especially Ilya, are very efficient and friendly. I have been personally contacted whenever there were questions about my coverage. They're easy to contact by phone, text or online I highly recommend State Farm Insurance and Mr.Becerra's staff"
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Hank Kelly

March 9, 2024

5  out of  5
rating by Hank Kelly
"I want to give a big shout out to Janelle and her crew at Bruno Becerra State Farm Insurance. She has helped me out immensely these last few months with all my trials and tribulations I feel that she's went above and beyond in her helping me.😀😀🙂"